(*Note: This is a requirement for one of Uplers' client - Intugine - Logistics through Innovation)
What do you need for this opportunity?
Must have skills required:
IoT, Hardware implementation, Api integration, Data Pipelines, SaaS
Intugine - Logistics through Innovation is Looking for:
Role Summary
The Associate Director – Operations plays a pivotal, high-responsibility role in the business and is central to supporting its growth. Beyond overseeing all operational areas of implementation, this person interacts directly with customers and partners, and leads a large team of managers and operations executives. We're looking for someone who has run large implementation teams in operations-heavy, hardware/IoT-enabled SaaS environments, and who is equally comfortable in strategy rooms and on the ground solving live implementation hiccups.
Key Responsibilities
Own end-to-end implementation of our solution at top customers with high ticket size — ensuring timely go-live by directing and guiding the team and applying operational excellence tools to resolve problems, including training.
Own supply chain solution design and implementation strategy for new and existing enterprise accounts — translating client requirements into deployable, scalable implementation plans.
Lead, manage and coach an implementation team of 30–50 people (direct and indirect reports) across program/project management, field implementation and on-ground support functions.
Travel to client locations as needed to understand requirements, train clients on our solutions, and build lasting relationships.
Drive end-to-end delivery of IoT-based / hardware-integrated supply chain solutions, ensuring speed, quality and consistency across rollouts.
Design and set up implementation processes, and drive continuous im
📌 Associate Director – Operations (Bengaluru)
🏢 Uplers
📍 Bengaluru
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