Job Summary

We are seeking a detail-oriented and proactive
Logistics Operations Associate

with 2–3 years of hands-on experience in e-commerce or logistics fulfillment environment. In this role, you will oversee day-to-day inbound and outbound movement, coordinate with third-party logistics (3PL) partners and carriers, manage inventory health across fulfillment centers, and optimize fulfillment workflows. The ideal candidate thrives in a fast-paced workplace, leverages data to solve delivery bottlenecks, and ensures high customer satisfaction through seamless order dispatches.

Key Responsibilities
1. Daily Logistics & Carrier Management
- Outbound Coordination:

Monitor daily order queues across multi-channel fulfillment platforms (Amazon FBA, Shopify, Quick Commerce, etc.) to ensure timely picking, packing, and dispatch.
- Carrier SLA Management:

Liaise with local and regional 3PL logistics partners, couriers, and freight forwarders to manage SLAs, pickup schedules, transit times, and delivery performance.
- Exceptions & Escalations:

Identify and resolve dispatch failures,



delayed shipments, unlinked orders, and damaged/lost inventory issues in real time.

2. Inventory & Warehouse Operations
- Stock Replenishment:

Track multi-channel inventory levels to coordinate inbound stock movements between main warehouses, regional hubs, and fulfillment centers (e.g., FBA / Dark Stores) to prevent stockouts.
- Warehouse Systems (WMS/ERP):

Record and update all inbound receipts, dispatches, stock transfers, and adjustments in the company’s ERP / Warehouse Management System (WMS).
- Audits & Reconciliations:

Conduct routine physical inventory audits, reconciliation of physical vs. system stock, and shrinkage analysis.

3. Reverse Logistics & Return Processing
- Return Authorization:

Oversee the end-to-end Return To Origin (RTO) and customer return processes.
- Quality Check & Sorting:

Coordinate with warehouse teams to inspect returned merchandise, categorize items (

📌 Logistics Operations Associate (Hyderabad)
🏢 SOLARA Home
📍 Hyderabad