Position: Assistant Program Manager

Location: Gurugram

Working Days: Monday to Saturday

Experience Required: 5+ years
Role Overview

We are looking for an experienced Assistant Program Manager to own the student conversion journey from offer acceptance to final enrollment. The role involves building robust relationships with students and parents, understanding their concerns, addressing objections, and driving conversions through a consultative and high-touch approach.

The ideal candidate will have strong experience in academic counselling, EdTech sales, admissions, or consultative B2C sales, with a proven ability to influence decision-making and close high-value conversions.
Key Responsibilities
- Own the complete post-offer conversion journey, from offer made to final enrollment.
- Engage extensively with students and parents to understand their aspirations, concerns, and decision-making factors.
- Conduct consultative conversations to communicate program value, outcomes, and career opportunities.
- Handle objections around fees, career prospects, program fit, timelines,



and competing offers.
- Build trust and maintain strong relationships with prospective students and their families.
- Drive conversions through structured follow-ups, personalized counselling, and effective stakeholder management.
- Maintain accurate records of the admissions funnel and ensure timely movement of candidates through each stage.
- Collaborate with admissions, academic, marketing, and other internal teams to ensure a seamless student experience.
- Consistently achieve enrollment and conversion targets while maintaining a high-quality candidate experience.
- Identify conversion bottlenecks and contribute to improving the overall admissions process.
Ideal Candidate Profile
- 5+ years of experience in academic counselling, EdTech sales, admissions, student recruitment, or consultative B2C sales.
- Experience in roles such as Academic Counsellor, Admissions Manager, Senior Counsellor,

📌 Assistant Program Manager (Gurugram)
🏢 PinnacleU
📍 Gurugram