Job Post Summary

Job Description:

Cluster Manager

Role:
Lead and oversee multiple stores within the assigned cluster, manage store teams, drive sales performance, and ensure smooth store operations.

Responsibilities:
- Manage overall operations and performance of stores within the assigned cluster.
- Drive sales targets and operational KPIs.
- Lead, motivate, and monitor store teams.
- Ensure proper stock management, cash handling, and inventory control.
- Monitor staff performance, attendance, and discipline.
- Ensure compliance with company SOPs, policies, and operational standards.
- Coordinate with HR for recruitment, onboarding, appraisals, and employee-related matters.
- Monitor customer service, store maintenance, display standards, and billing.
- Conduct regular store visits and identify operational gaps.
- Handle store-related issues, escalations, and customer grievances.
- Prepare cluster performance reports and MIS updates.
- Ensure proper HOTO procedures and required store documentation.

Skills:




- Leadership and team management
- Retail operations management
- Sales and target achievement
- Communication and coordination skills
- Problem-solving and decision-making
- Inventory and operational control

Education:
- Graduation / Post Graduation (Preferred)

Experience:
- 7+ years of experience in a managerial role (Required)
- Experience in Apparel, Fashion, or Retail industry (Preferred)

Location:
- Trivandrum, Kerala

Work Location: In person

Pay: ₹35,000.00 - ₹45,000.00 per month

Advantages:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Application Question(s):
- Are you willing to travel ?
- Age ?

Education:
- Bachelor's (Preferred)

Experience:
- Fashion retail: 7 years (Required)

Location:
- Thiruvananthapuram, Kerala (Required)

Work Location: In person

📌 Cluster Manager (Thiruvananthapuram)
🏢 popees baby care products.
📍 Thiruvananthapuram