This position is responsible for providing executive support and generating reports as requested by Sales Operations. He/She ensures report data is accurate and increases the awareness of strategic account performance to stakeholders. This position documents and trains others on production of standard routine reports, solves business problems related to decision tools and reports, and actively develops and maintains a network of UPS contacts who can help solve problems.
Responsibilities
- Conducts complex or atypical analyses as requested to support evaluation and planning.
- Improves and creates systems, methods and tools for conducting analysis.
- Identifies emerging trends in analysis for work methods, processes or flows.
- Determines criteria for analyzing work, processes or work flow for tracking/reporting purposes.
- Contributes to technology solutions for customer implementation.
- Keeps abreast of technologies that will improve internal and external processes to improve productivity.
- Provides district sales operations with technology solutions support.
- Reviews auditing of districts'' sales processes and procedures to ensure compliance.
- Assists with completion of Business Process Reviews for corporate, region and district levels.
- Addresses and resolves issues affecting information systems reporting.
- Seeks creative methods to minimize report generation.
- Optimizes existing report formats for best results.
- Works closely with the Region Sales Support Specialist on report consolidation.
- Serves as region subject matter expert for existing reporting tools.
- Acts as the departmental database and Structured Query Language administrator to ensure proper maintenance of BIA applications.
- Updates weekly activity reports to ensure accurate documentation of account volume and revenue.
- Attends department meetings to support internal communication and provide updates on projects.
- Performs regular application updates (e.g., directory upda