Imports Coordinator - Work From Home - Australia Shift
Company: Star Moving Australia
Location: Remote - Chandigarh, Mohali, Panchkula, India
Job Type: Full time, Permanent, Work From Home
Work Hours: 3:30 AM to 12:30 PM IST, Monday to Friday
Salary: ₹30,000 to ₹35,000 per month + Up to ₹10,000 performance incentives
About Star Moving Australia
Star Moving Australia is an established international removals and relocation company. We specialize in personal effects, household goods, commercial imports, sea freight, customs clearance and relocation services across Australia.
We are setting up our India support team to coordinate imports during Australian business hours.
Position Overview
We are seeking a highly organised and customer-focused Imports Coordinator to join our Imports and International Relocations team.
This is a coordination role where you will manage incoming international shipments from pre-arrival documentation through customs and biosecurity clearance to final delivery. You will act as the main point of contact between Star Moving Australia,
overseas agents, customers, customs brokers, shipping lines, and transport providers.
Key Responsibilities
Import Shipment Coordination
- Monitor incoming international shipments including personal effects and household goods
- Track vessels, containers, Bills of Lading and estimated arrival dates
- Review shipment documentation prior to arrival and follow up for missing information
- Maintain accurate shipment status in the company system
Customs and Biosecurity Clearance
- Coordinate clearance with customs brokers and relevant authorities
- Ensure documents such as B534 forms, packing lists, Bills of Lading and delivery orders are complete
- Identify potential biosecurity items and coordinate inspections, treatments and releases as required
- Monitor clearance progress and escalate delays
Customer Service and Communication
- Act as the primary contact for customers during the import process
- Prov
📌 Import Coordinator (India)
🏢 STAR MOVING AUSTRALIA
📍 India
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