Provide technical support and assistance to end-users, resolving software and hardware issues, and ensuring customer satisfaction.

Key Requirements:
- 2 4 years of relevant experience in software implementation and support.
- 1 3 years of experience in IT support or customer support roles.
- Good knowledge of software troubleshooting and SQL basics.
- Excellent communication skills in English and Hindi.
- Ability to work in a team and handle multiple issues simultaneously.

Automation Testing (Selenium/Java + API)

Perform automation testing of software applications using Selenium (Java) and API testing tools (RestAssured/Postman) to ensure functionality, performance, and reliability before production release.

Key Requirements:
- 2 4 years of relevant experience in software implementation and support.




- 1 3 years of experience in Selenium (Java) and API automation.
- Experience with Selenium WebDriver, TestNG/JUnit, Maven/Gradle, and CI/CD.
- Skilled in API testing using RestAssured (Java) and Postman.
- Positive understanding of SDLC, testing methodologies, and automation frameworks.
- Ability to design and maintain reusable test cases for UI and API.

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📌 Support Executive (Mumbai)
🏢 Sofscript Systems & Services
📍 Mumbai