Job Type: Full time
Responsibilities
- Maximize the sale of audio/video products at the store, ensuring optimum customer satisfaction.
- Achieve sales goals relative to store target.
- Evaluating the customer's requirement by following the Bose customer engagement standards to provide best solutions.
- Model excellence in theater show presentation/product demonstration to walk-in customers as per predefined script.
- Ensuring store hygiene and presentability /functioning of products on display.
- Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank.
- Responsible for executing post sales activities like payment collection, invoicing, product delivery and installation.
- Managing external vendors like mall management team or SIS partners, logistics and stationary vendors on a daily basis.
- Handling pre/post sales customer escalations and queries.
- Respond to customer e-mails within 24 hours from receipt as per guidance provided by supervisor. Interaction with cross-functional departments for operational support.
- Will be willing to work on weekends
Requirements
- Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day]
- Should have excellent communication skills Flair for selling Passion for Technology Must be customer service oriented, patience, adaptability persuasiveness.
- Must be willing to take initiatives and should possess high energy level, integrity
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