We are looking for a Telecalling Executive to make outbound calls to customers, provide information regarding company services, and maintain accurate records of customer interactions. The candidate should have good communication skills and a professional approach while handling calls.
Key Responsibilities
- Make outbound calls to customers from the provided database.
- Share accurate information about company products and services.
- Address customer queries and provide necessary assistance.
- Follow up with customers as required.
- Maintain records of customer interactions and call outcomes.
- Update customer details in the system on a regular basis.
- Ensure professional and courteous communication during all customer interactions.
- Coordinate with internal teams whenever required for customer support.
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate.
- Fresher and experienced candidates are welcome to apply.
- Good communication skills in Hindi (basic English knowledge preferred).
- Basic computer knowledge and data entry skills.
- Ability to communicate clearly and confidently over the phone.
Required Skills
- Excellent verbal communication skills.
- Active listening and interpersonal skills.
- Basic computer proficiency.
- Professional and customer-friendly attitude.
- Good record-keeping and follow-up skills.
Working Hours
- Monday to Saturday
- 10:00 AM to 6:30 PM
Note: This role primarily involves outbound calling activities. No sales targets are associated with this position.
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Service Associate (Saket)
🏢 VELUSHA PRIVATE
📍 Saket
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