Job Title: AR Caller Hospital Billing
Department: Revenue Cycle Management (RCM) US Healthcare
Location: Hyderabad
Shift: Night Shift (US Shift)
Experience: 15 Years

Job Summary

We are looking for experienced AR Callers with hands-on experience in US Hospital Billing. The ideal candidate should have strong knowledge of Accounts Receivable (AR) processes, denial management, insurance follow-up, and must have worked on the EPIC Practice Management System (PMS).

Key Responsibilities
- Perform timely follow-up on outstanding insurance claims for US hospital billing accounts.
- Contact insurance companies to check claim status, resolve claim issues, and secure appropriate reimbursements.
- Analyze and resolve denials, rejections, underpayments, and unpaid claims.
- Identify root causes of claim denials and take corrective action.
- Work on aging reports and prioritize high-value accounts.
- Document all call outcomes and follow-up activities accurately in the EPIC PMS.
- Ensure compliance with client guidelines and HIPAA regulations.




- Meet daily productivity and quality targets.

Mandatory Requirements
- Minimum 1 year of experience in US Hospital Billing AR Calling.
- Hands-on experience working on EPIC PMS (Mandatory).
- Experience in Inpatient and/or Outpatient Hospital Billing.
- Strong understanding of:
- Denial Management
- Appeals and Reconsiderations
- Insurance Verification
- Claim Status Follow-up
- Payment Posting Concepts
- Knowledge of US insurance payers such as Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, Humana, etc.
- Excellent communication skills with a neutral accent.
- Willingness to work in the US Night Shift.

Preferred Skills
- Ability to handle high volumes of AR accounts.
- Strong analytical and problem-solving skills.
- Valuable understanding of hospital billing workflows and revenue cycle management.
- Experience working with productivity and quality KPIs.

📌 AR Hospital Billing (Hyderabad)
🏢 Ascent Business Solutions
📍 Hyderabad