Role Name:

Project Manager – AI Delivery

At Kapture CX, we are looking for a Project Manager – AI Delivery in our AI Delivery team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

As a Project Manager – AI Delivery, you will lead the end-to-end execution of cutting-edge AI projects for enterprise clients.



You will be at the forefront of delivering LLM-powered chatbots, voicebots, and conversational AI solutions that transform how customers engage with brands.

Sounds compelling?

Here’s a more detailed description of what you will do in this role:

You will own end-to-end delivery of AI and LLM-based projects including conversational AI, chatbots, and voicebots for enterprise clients.

You will act as the primary point of contact for customers, managing expectations, timelines, and outcomes across the project lifecycle.

You will translate business requirements into actionable delivery plans, coordinating closely with product, engineering, and AI teams.

You will leverage LLM tools such as ChatGPT, Claude, Gemini, Notebook LLM, and others to design, test, and optimize AI-driven solutions.

You will ensure high-quality, on-time delivery while driving adoption and long-term success of AI implementations.

This is a

📌 Associate Project Manager (Bengaluru)
🏢 Kapture CX
📍 Bengaluru