- Role: Senior Oracle Cloud Functional Consultant
- Shift Timings: 4:30 PM to 1:30 AM IST (Dedicated Late-Evening Shift)
- Experience: 6 to 10+ years of overall Oracle ERP experience, with a minimum of 3+ years of hands-on Oracle Cloud (Fusion) implementation or support experience.
Position Overview
We are seeking a highly skilled, self-reliant Senior Oracle Cloud Functional Consultant to join our application support team. This role requires a unique blend of cross-functional expertise spanning Supply Chain Management (SCM), Manufacturing (MFG), and Procurement modules.
Operating on a dedicated late-evening shift (up to 1:30 AM IST), you will provide critical support overlap for our global business operations. You will be responsible for independently driving Level 2 and Level 3 issue resolution, managing critical period-close activities, and interacting directly with business stakeholders during their peak working hours.
Key Responsibilities
1. Application Support & Ticket Resolution
- Provide robust functional support for Oracle Cloud SCM, Manufacturing, and Procurement modules.
- Triage, investigate, and resolve complex L2/L3 tickets, system exceptions, and data mismatches.
- Perform root-cause analysis for recurring operational issues and propose permanent functional fixes or workarounds.
2. Month-End & Period-Close Operations
- Own and facilitate smooth subledger period-close activities for Inventory and Cost Management.
- Monitor, troubleshoot, and resolve errors in scheduled processes, automated interfaces, and batch jobs during the shift.
3. Working with Oracle
- Log, manage, and aggressively drive Oracle Service Requests (SRs) to resolve standard application bugs.
- Analyze the impact of Oracles quarterly patches on existing SCM/MFG/Procurement setups and assist with regression testing.
4. Stakeholder Engagement
- Act as the primary point of contact for business users during the late shift.
- Lead technical bridge calls and provide explicit, concise up