About the Role

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D; Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.

What Youll Do
- Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
- Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
- Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
- Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
- Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
- Partner with SRE, R&D;, and Proactive Support teams to close observability gaps,



including tenant identification workflows and admin portal integrations

Technologies we work with
- Elastic Stack Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
- Azure Kubernetes Service (AKS), Azure Container Apps, VMs
- Azure Security Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
- Infrastructure as Code Azure Bicep, Terraform, or Pulumi
- CI/CD Azure DevOps, GitHub Actions
- ITSM tooling ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)

What Youll Bring
- 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
- Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
- Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
- Robust understanding of Azure cloud services: AKS, Entra ID, Key

📌 Senior Platform Engineer (Pune)
🏢 Veeam Software
📍 Pune