Job Summary
The Marketing Executive (Sales Support) will be responsible for handling customer inquiries, preparing quotations, coordinating with Sales Officers and internal departments, managing sales incentive programs, and providing commercial support to ensure timely customer service and order conversion.
Key Responsibilities
Handle customer enquiries and prepare quotations in coordination with the sales team.
Coordinate with Sales Officers, Business Managers, and distributors for pricing, product information, and order follow-up.
Manage and administer sales incentive schemes, maintaining records and performance reports.
Coordinate with Regulatory and QC for technical and commercial requirements, if any.
Maintain inquiry, quotation and scheme performance activity.
Ensure timely response to customer requests and effective communication with stakeholders.
Qualification
Bachelor's degree in science or commerce.
Experience
23 years of experience in sales coordination or customer service, preferably in the chemical, laboratory, pharmaceutical, or life science industry.
Required Skills
Strong customer communication and coordination skills
Experience in quotation preparation and commercial documentation
Proficiency in MS Office and ERP systems
Positive analytical, organizational, and time management skills
Ability to work collaboratively with Sales, Marketing, and cross-functional teams