Sales Receptionist – Pet Grooming & Boarding

Job Summary
We are looking for a friendly, organized, and sales-oriented Sales Receptionist to be the first point of contact for pet parents. The role involves handling enquiries, converting leads into bookings, managing appointments, assisting customers, and promoting grooming, boarding, daycare, and other pet-care services.

Key Responsibilities
- Welcome pet parents and provide a warm, qualified customer experience.
- Handle phone calls, WhatsApp messages, social media enquiries, and walk-in customers.
- Explain grooming, boarding, daycare, spa, and other available services.
- Understand customer requirements and recommend suitable services/packages.
- Convert enquiries into confirmed appointments and bookings.




- Follow up with potential customers who have not yet confirmed.
- Maintain the daily grooming and boarding appointment schedule.
- Manage check-in and check-out of pets.
- Collect customer and pet information, including vaccination and special-care details.
- Inform customers about pricing, packages, promotions, and membership plans.
- Upsell relevant services such as additional grooming treatments, daycare, extended boarding, etc.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
- Paid sick time
- Paid time off

Work Location: In person

📌 Receptionist/Sales Administrator (Kolkata)
🏢 KROSSPAAWS
📍 Kolkata