Customer Support Executive – Banking Process (Inbound Voice)
Location: Kolkata
Process: Banking – Inbound Voice
Experience: Freshers & Experienced
Qualification: 12th Pass / Graduate
Languages RequiredCandidates must be proficient in any one of the following language combinations:
- Hindi + Bengali
- English + Hindi + Bengali
- Odia
- Assamese
Key Responsibilities
- Handle inbound customer calls related to banking queries.
- Resolve customer concerns professionally and efficiently.
- Provide accurate information and appropriate solutions.
- Maintain a customer-focused approach.
- Follow process and quality guidelines.
- Escalate complex queries when required.
📌 Customer Support Executive (Kolkata)
🏢 BSLN CONSULTANCY
📍 Kolkata
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