13 Aug
|
My Happy Journey
|
Bengaluru
13 Aug
My Happy Journey
Bengaluru
We are looking for an enthusiastic and customer-focused Travel Consultant to join our team. The candidate will be responsible for understanding customer travel requirements, designing suitable travel packages, making hotel and transportation arrangements, providing quotations, and ensuring a smooth travel experience from booking to completion.
- Key ResponsibilitiesUnderstand customer requirements, preferences, budget, and travel plans.
- Prepare customized domestic and international tour packages.
- Create detailed itineraries, quotations, and travel proposals.
- Coordinate with hotels, resorts, transport providers, and other travel partners.
- Negotiate and obtain competitive rates from hotels and vendors.
- Handle hotel, vehicle, sightseeing, and activity bookings.
- Follow up with leads through phone calls, WhatsApp, email, and other channels.
- Convert enquiries into confirmed bookings.
- Maintain regular communication with customers before and during their trip.
- Handle booking modifications, cancellations, and customer queries.
- Coordinate with operations teams to ensure smooth execution of tours.
- Maintain accurate records of enquiries, bookings, payments, and customer details.
- Achieve individual and team sales targets.
- Develop repeat business and maintain good relationships with customers.
- Required SkillsGood communication and customer-handling skills.
- Strong knowledge of travel destinations and tourism products.
- Ability to create attractive and practical travel itineraries.
- Good negotiation and sales skills.
- Ability to work with travel portals, booking systems, Excel, email, and WhatsApp.
- Good follow-up and lead-conversion skills.
- Strong organizational and multitasking abilities.
- Ability to work under pressure and meet deadlines.
- Qualified and positive attitude.
- Qualification & ExperienceAny graduate with a passion for travel and tourism.
- Experience in the travel industry, tour operations, hotel sales, or travel sales is preferred.
- Freshers with excellent communication and sales skills may also be considered.
- Key Performance IndicatorsNumber of enquiries handled.
- Lead-to-booking conversion rate.
- Monthly sales and revenue targets.
- Customer satisfaction and repeat bookings.
- Gross margin/profitability of bookings.
- Timely follow-up and quotation submission.
📌 Travel Agent / Consultant (Bengaluru)
🏢 My Happy Journey
📍 Bengaluru