eBay E-commerce freelancer ManagerPosition: eBay E-commerce ManagerEmployment Type: freelancer

Experience: 2–5 Years

Industry: Jewellery / Diamonds / E-commerce

Freelancer

Department: E-commerce & Sales

About the RoleWe are looking for an experienced and results-driven eBay E-commerce Manager to manage and grow our eBay store. The ideal candidate should have strong hands-on experience with eBay seller accounts, product listings, SEO, sales growth, account health, promotions, and eBay policies.

Experience in fine jewellery, diamonds, gemstones, or luxury products will be an added advantage.

- Key ResponsibilitiesManage day-to-day operations of the eBay seller account.
- Create, optimize, update, and maintain eBay product listings.
- Develop SEO-friendly titles, descriptions, item specifics, and keywords.
- Optimize product images, pricing, variations, shipping, and return policies.
- Conduct competitor and market research to improve product positioning.
- Develop strategies to increase traffic, conversion rate, sales, and overall store revenue.
- Manage eBay promotions, coupons, offers, markdowns, and advertising campaigns.
- Monitor eBay Seller Hub, account health, performance metrics, defects, cases, and policy compliance.
- Identify and resolve listing restrictions, category restrictions, account limitations, and other eBay-related issues.
- Work with eBay Customer Support when required to resolve account and listing problems.
- Analyze sales reports and store performance to identify growth opportunities.
- Maintain accurate inventory, pricing, SKU, and product information.
- Coordinate with the product, photography, inventory, dispatch, and customer-support teams.
- Monitor customer messages, feedback, returns, cancellations, and disputes.
- Develop strategies for high-value products and improve the visibility of premium listings.
- Stay updated with eBay policies, algorithm changes, marketplace trends,



and best practices.
- Required Skills2–5+ years of hands-on eBay experience.
- Strong understanding of eBay Seller Hub and eBay marketplace operations.
- Proven experience in eBay listing optimization and sales growth.
- Strong knowledge of eBay SEO and product ranking.
- Experience managing large product catalogs.
- Knowledge of eBay promotions and advertising.
- Strong analytical and reporting skills.
- Excellent written English and communication skills.
- Ability to independently identify problems and implement solutions.
- Strong understanding of e-commerce KPIs such as CTR, conversion rate, AOV, impressions, traffic, and ROAS.

Preferred ExperienceCandidates with experience in diamond, jewellery, gemstones, luxury accessories, watches, or other high-value products will be preferred.

Experience handling high-ticket eBay listings above $500 and international customers will be a robust advantage.

Performance ExpectationsThe selected candidate will be responsible for:

- Increasing eBay store revenue and profitability.
- Improving listing visibility and organic ranking.
- Increasing conversion rates.
- Maintaining excellent seller performance and account health.
- Expanding the product catalog strategically.
- Building a consistent and scalable eBay sales channel.
- What We OfferCompetitive salary based on experience and performance.
- Performance-based incentives.
- Opportunity to work with a growing international jewellery and diamond e-commerce business.
- Growth opportunities within the e-commerce and business development team.
- Exposure to international customers and high-value products.

How to ApplyInterested candidates should share their CV along with details of their previous eBay accounts/stores managed, product categories handled, experience, and measurable sales results.

Important: This position is specifically for an eBay e-commerce specialist. Candidates without hands-on eBay experience will not be considered.

📌 E-Commerce Manager (India)
🏢 Caratelle
📍 India