FullStack Solutions is looking for a Customer Support Executive to join our Jaipur office.
The candidate will communicate with new and existing customers through phone and WhatsApp, follow up with interested customers, explain our software solutions, assist with basic customer queries, and maintain regular follow-ups.
Freshers with good communication skills are welcome to apply. Training will be provided.
Responsibilities
- Call and follow up with recent leads
- Communicate with customers over phone and WhatsApp
- Explain software features and services
- Follow up with interested customers
- Maintain lead and follow-up records
- Assist existing customers with basic queries
- Schedule product demonstrations when required
- Update customer information in our system
Requirements
- Good Hindi and English communication skills
- Confident and polite over phone calls
- Basic computer knowledge
- Comfortable using WhatsApp and internet applications
- Good listening and communication skills
- Willingness to learn
Experience
Freshers and candidates with previous telecalling/customer-support experience can apply.
Job Type: Full-time
Work Mode: Work from Office
Training will be provided. Performance-based incentives and opportunities for career growth are available.