What this job involves

Team Leadership Supervision:

Lead and supervise a team of credit and collections specialists across the region/group

Allocate workload and prioritize tasks among team members to meet departmental objectives

Conduct regular team meetings to review performance, share updates, and address challenges

Monitor team productivity and ensure adherence to established processes and timelines

Provide coaching, mentoring, and performance feedback to direct reports

Support recruitment, onboarding, and training of current team members

Conduct performance reviews and identify development opportunities for team members

Operational Management:

Oversee the full cycle of accounts receivable for the region/group, including invoice tracking, payment reconciliation, and collections

Review and approve complex reconciliations between financial systems and client accounts

Establish and monitor KPIs for collections efficiency, DSO (Days Sales Outstanding), and bad debt reduction

Ensure cash and debtor targets set by the Business are consistently met or exceeded





Implement process improvements to enhance efficiency and reduce aged receivables

Develop and maintain standard operating procedures for the credit and collections function

Client Stakeholder Management:

Manage escalated client disputes and complex collection issues

Build and maintain strategic relationships with key internal and external stakeholders

Coordinate with internal teams (billing, finance, operations) to resolve systemic invoicing issues

Present weekly and monthly debtors reports to senior management with analysis and recommendations

Financial Controls Compliance:

Ensure compliance with company credit policies, terms, and relevant regulatory requirements

Review and approve credit limit adjustments and payment plan arrangements

Monitor high-risk accounts and recommend appropriate action (legal, write-offs, etc.)

Participate in month-end and year-end close processes

Support internal

📌 Assistant Manager- Accounts Receivable (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram