Job Summary

Sales Operations Executive - Herbal Extract Manufacturer Exporter in India | Arjuna Natural, Botanical
Role Overview

We are looking for a proactive and detail-oriented Sales Support Executive to join our Sales Supply Chain team. The ideal candidate will manage sales order processing, coordinate with cross-functional teams, ensure timely dispatches, support customer communication, and maintain accurate documentation - contributing to smooth and productive sales operations.
Key Responsibilities

1. Sales Order Purchase Order Management
- Enter and process Sales Orders (SO) based on customer Purchase Orders (PO).
- Verify PO details such as pricing, quantities, delivery timelines, and commercial terms before SO creation.
- Maintain accurate and up-to-date records of all SO/PO transactions in ERP/CRM systems.
2. Coordination with QC/QA, Production Planning, Logistics Sales Team
- Work closely with Production Planning to track batch readiness, material availability, and dispatch timelines.
- Coordinate with QC/QA for product clearance, documentation, and sample approvals.




- Liaise with Logistics to ensure timely dispatches aligned with customer commitments.
- Ensure customer delivery expectations match internal production schedules.
3. Customer Communication
- Communicate material readiness, dispatch timelines, and sample availability to customers.
- Coordinate sample dispatches and track courier details.
- Ensure all dispatch documents (COA, test reports, packing list, invoice, etc.) are accurate and compliant.
4. Support to CSCO
- Monitor and assist in managing the CSCO s email inbox.
- Respond to routine queries, escalate critical communications, and ensure timely follow-up actions.
- Support documentation, reporting, and communication tasks as assigned.
Skills and Knowledge

Qualifications Experience:
- Education: B.Com / BBA / B.Sc / B.Tech / MBA (Operations, Supply Chain, or Marketing preferred).
- Experience: 2-4 years of experience in sales support,

📌 Sales Operations Executive (Kochi)
🏢 arjuna natural extracts
📍 Kochi