The Director of Learning & Development (L&D;) will lead the design, execution, and scaling of learning strategies focused on recruiter training, recruitment manager upskilling, and leadership capability development for a staffing and consulting organization.
This role owns the end-to-end L&D; operating model, including training budget planning, allocation, and ROI measurement, while building scalable, LMS-driven training programs and leveraging external leadership development partners.
Based in Hyderabad, this role is a key leadership position within the India GCC and will partner closely with recruitment, delivery, and HR leaders globally. The L&D; Director will manage a small, high-impact team responsible for training delivery and LMS content creation.
Key Responsibilities
Recruitment Training & Upskilling
- Design and deliver structured programs for:
- Recruiters (junior to senior)
- Recruitment Managers and Team Leads
- Build capability across sourcing excellence, recruitment operations, client engagement, and performance management
- Partner with recruitment leadership to identify skill gaps and upskilling priorities
Recruitment Leadership Development
- Create upskilling pathways for recruitment managers covering:
- People leadership and coaching
- Business acumen and delivery forecasting
- Stakeholder and client communication
- Leverage external training agencies to deliver leadership programs for India managers
- Track learning outcomes and tie programs to performance metrics
Learning Design & LMS Enablement
- Own LMS strategy, roadmap, and adoption
- Build scalable, role-based LMS content including self-paced modules, assessments, and certifications
- Oversee Content Creator / LMS Specialist to develop training modules for recruiter and manager learning
Training Delivery & Team Leadership
- Manage a L&D; team of two direct reports: