Hiring Brief: Community & Operations Manager – At the Table

We are looking for a warm, organized and proactive Community & Operations Manager to oversee the day-to-day running of At the Table, a premium social space centred around Mahjong and curated community events in Chennai.

This person will be the face of the space when I am not present and will be responsible for ensuring every guest has a seamless and welcoming experience.

Key Responsibilities
- Open and close the space each day.
- Welcome members and guests, making them feel comfortable and at home.
- Set up and supervise Mahjong games and events.
- Ensure tables, equipment and the venue are always well-maintained and event-ready.
- Coordinate with vendors, housekeeping and catering when required.
- Manage bookings, memberships and payments.
- Handle guest queries and resolve issues calmly and professionally.
- Maintain inventory of Mahjong sets, accessories and event supplies.
- Assist with basic social media updates and event photographs/videos when needed.
- Ensure all events run smoothly and on schedule.





Ideal Candidate
- 2–5 years of experience in hospitality, luxury retail, events, premium customer service or community management.
- Excellent spoken English; Tamil is essential, and Hindi is a bonus.
- Warm, personable and naturally enjoys interacting with people.
- Well-groomed, confident and presentable.
- Highly organized with solid attention to detail.
- Calm under pressure and able to solve problems independently.
- Comfortable using WhatsApp, Excel/Google Sheets and digital payment systems.
- Honest, dependable and trustworthy.
- Interest in board games, community building or lifestyle experiences is an advantage. Mahjong experience is not required, as training will be provided.

Personal Qualities

We are looking for someone who:
- Loves hosting and creating memorable guest experiences.
- Takes ownership and works independently.
- Has a positive, can-do attitude.
- Is proactive rather than w

📌 Operations Manager (Chennai)
🏢 KrissCo
📍 Chennai