Backend & Operations Support
- Maintain accurate records of customer data, sales activity, and follow-ups in CRM/Excel
- Prepare MIS reports, dashboards, and daily/weekly/monthly status updates for management
- Handle documentation, data entry, and filing related to sales and operations
- Coordinate with vendors/clients for order processing, follow-ups, and after-sales support as needed
- Support the team with any other backend administrative tasks assigned
Lead Generation
- Research and identify potential customers/clients through online sources, directories, LinkedIn, industry databases, etc.
- Build and maintain a database of qualified leads
- Conduct initial outreach via email/calls to gauge interest and qualify leads
- Schedule meetings/calls between qualified leads and the sales team
- Track and report lead status, conversion rates, and follow-up activities in CRM
Lead Generation
- Research and identify potential customers/clients through online sources, directories, LinkedIn, industry databases, etc.
- Build and maintain a database of qualified leads
- Conduct initial outreach via email/calls to gauge interest and qualify leads
- Schedule meetings/calls between qualified leads and the sales team
- Track and report lead status, conversion rates, and follow-up activities in CRM
Preferred candidate profile:
- Graduate in any discipline (Business/Commerce preferred but not mandatory)
- Positive communication skills (verbal and written) in English/[regional language]
- Working knowledge of MS Excel, MS Word, and MS PowerPoint
- Familiarity with CRM tools is an added advantage
- Strong organizational skills with attention to detail
- Ability to multitask and work under deadlines
- Self-motivated with a willingness to learn