*To be filled up as per the requirement of the Division / unit / function / territory*
Grade A3
Reporting To Manager
Division Indore
Unit Indore
Location Details
*Please mention the correct office location of the Role selected above and fill in the other geographic details*
Base Location (City) Indore
Country India
Job Holder Specifications
Qualification
Basic Qualification / Education / Vocational Training
B.Com
Advanced Qualification / Certification / Specialist Training
M. Com (will be an added advantage)
Experience
Minimum Experience
1 - 3 years
Specific/Relevant Experience
Competencies
Functional Skills and Capabilities
Behavioural
- Assertive in patient problems
- Empathy towards patients
- Patience and tolerance
- Convincing power
Functional
- Articulate with billing softwares
- Cash management
- Record keeping
- Knowledge about various wards, O.T , services and packages
- Knowledge of process of TPA, Self Pay and Corporate
- Hospital policies and norms
- Thorough with payment modes and terms
- Knowledge of medical codes
Objective
To manage cash related transactions without error and ease the process of payment for patients by properly checking the services opted from admission to discharge.
Key Responsibilities
Billing Process
- Verify patient forms with their categories and deposits made
- Collecting cash from patient as per patient admission against bill and providing receipt for the same
- Accepting deposit through cash, foreign currency, cheque, credit/debit card, NEFT/RTGS and cash
- Refunding amount to patients in case of excess payment
- IP and OP patient billing at ER
- Checking type of patient(TPA, Self Pay, Corporate) and accordingly applying payment deposits
- Service posting of transactions and reversal entry for IP like ward procedures, doctor visits, others
- Preparation of OT c