Job Title: Product Business Analyst - SaaS Software (Callyzer)
Location: Ahmedabad
Experience: 1.5 to 3 yrs
Job Type: Full time, Work from Office

About us:
Callyzer is a B2B Call Monitoring and Lead Management Software. Callyzer was established in 2021. In a short period, we have gained over 700 clients and our software is being utilized by more than 12,000+ employees globally. Our key customers include Pristyn Care, Tata Capital, Cars24, WheelEye, Motilal Oswal, etc.

Roles and Responsibilities:
- Support Senior Analysts: Assist senior business analysts in gathering, analyzing, and documenting functional requirements for projects and products.
- Prepare Basic Documentation: Create preliminary SRS, flow diagrams, functional diagrams, mock-ups, and wireframes under the guidance of senior analysts.
- Assist in Client Interactions: Support in conducting client calls, understanding customer requirements, and ensuring smooth communication between technical and business teams.
- Research and Competitor Analysis: Conduct basic competitor research, summarize findings,



and prepare reports for internal stakeholders.
- Learn Agile Practices: Collaborate with the team to understand and implement Agile methodologies effectively.
- Content Preparation: Contribute to preparing user guides, tutorials, and other product documentation with supervision.
- Product Knowledge: Gain hands-on experience with the SaaS product (Callyzer) to assist in product demos and client onboarding processes.
- Collaboration and Coordination: Work closely with the development, design, and quality assurance teams to track project progress and meet deadlines.
- Tool Familiarization: Learn and utilize tools like Figma for wireframing, Google Docs, and Microsoft Office to prepare deliverables.

Requirements:
- A minimum of 1 year of relevant experience is required.
- Excellent Google Docs and Microsoft skills. (PowerPoint, Word, Excel)
- Knowledge of wireframing software like Figma, Sketch, Adobe XD, etc.
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