Role & responsibilities
- Define and implement end-to-end QA strategy for Salesforce applications.
- Lead a team of QA engineers, providing guidance, mentorship, and performance support.
- Prepare and review Test Plans, Test Strategies, Test Cases, and Traceability Matrices.
- Drive Functional, Integration, Regression, System, UAT, and End-to-End testing activities.
- Validate Salesforce configurations, workflows, profiles, roles, security settings, reports, and dashboards.
- Collaborate with Business Analysts, Developers, Product Owners, and Stakeholders to ensure quality delivery.
- Lead defect triage meetings and monitor defect lifecycle management.
- Manage test estimation, resource planning, and QA project deliverables.
- Develop and maintain automation frameworks for Salesforce applications.
- Ensure compliance with Agile/Scrum methodologies and release management processes.
- Provide QA metrics, dashboards, and status reports to stakeholders.




- Support CI/CD and DevOps initiatives for Salesforce deployments.

Required Skills
- Strong experience in Salesforce CRM Testing.
- Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and CPQ.
- Expertise in Test Planning, Test Strategy, Defect Management, and Test Execution.
- Experience with Automation Testing tools such as Selenium, Tosca, or similar frameworks.
- Robust understanding of API Testing (REST/SOAP) and integration testing.
- Experience with Jira, Azure DevOps, HP ALM, or similar test management tools.
- Knowledge of Salesforce Objects, Workflows, Flows, Validation Rules, Profiles, Roles, Reports, and Dashboards.
- Experience in Agile/Scrum environments.
- Strong stakeholder management and communication skills.

Preferred candidate profile

📌 Salesforce Qa Lead (India)
🏢 Tata Consultancy Services
📍 India