Role : NOC Lead

Technology/Domain : Core Networking/ Data Center/ VOICE & CONTACT CENTER

Experience : 5-8 Years

Location : Hyderabad offshore India

Support Window : 24X7 + on call support

Job Description

Key Responsibilities:

"Design, implement, and operate enterprise LAN/WAN/WLAN and cloud-connected networks.

Configure and troubleshoot routers, switches, and network services (VLANs, STP, DHCP, DNS, NAT).

Work on routing protocols and traffic engineering (BGP/OSPF), ensuring optimal paths and redundancy.

Support cloud networking constructs such as VPC/VNet, subnets, gateways, load balancers, and connectivity (VPN/ExpressRoute/Direct Connect).

Monitor network performance, capacity, and availability; proactively address bottlenecks and failures.

Implement and document network changes (CR/PR), standard operating procedures, and runbooks.

Collaborate with security and infrastructure teams to enforce segmentation and security best practices.

Participate in on call/incident response, RCA, and continuous improvements.





Expertise You'll Bring

8+ years of hands-on experience in enterprise networking (routing/switching) and network troubleshooting.

Strong understanding of routing (BGP/OSPF), redundancy (HSRP/VRRP), and L2/L3 design patterns.

Exposure to firewall/VPN fundamentals and network security controls (ACLs, segmentation).

Working knowledge of cloud networking (AWS/Azure/GCP) and hybrid connectivity.

Experience with network monitoring and logging tools (e.g., SolarWinds, Grafana, Zabbix or equivalents).

Ability to produce explicit documentation and communicate effectively with stakeholders.

Preferred: Automation exposure (Python/Ansible), SD-WAN, load balancers, or CDN basics.

Bachelors degree in engineering/computer science/IT or equivalent practical experience.

Note : Interested professionals can share their resume to [email protected]

📌 NOC Lead (Hyderabad)
🏢 ACI Global Business Services
📍 Hyderabad