We re a profitable, growth-stage company building industry-leading martech and data products for the PropTech space. Our focus is on our category-leading AI and data SaaS products with triple-digit growth rates.
We re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no aholes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, were looking for exceptional people to help further accelerate our growth.
While we ve raised $30MM+ to date from some of the world s best investors, we re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.
About Our Products
ApartmentIQ is the all-in-one data platform powering smarter decisions across multifamily-covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. Were trusted by 65% of the NMHC Top 50. Our sister company, MavenAI ,
delivers AI-powered marketing automation built by industry experts and integrated directly with property management systems, serving over 2M units.
The Role
As the Customer Success Manager for the ApartmentIQ product, youll play an significant role in driving a seamless experience for our customers - taking ownership of creating and managing relationships, maintaining account health, surfacing growth opportunities, providing product feedback, and driving the customer renewal process, all while being an advocate for our customers. Working closely with each customer, youll gain real insight into their objectives and challenges, crafting personalized plans that cater to varying levels of need across multiple stakeholders. Youll need a genuine passion for customer success and a proven track record of hitting your retention targets, along with the consultative instincts to navigate more complex, mult
📌 Customer Success Manager (India)
🏢 Rentable
📍 India
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