Job Purpose: The Lead Business Analyst leads end to end requirements and solution definition for NTS insurance product suite, covering PLP, digital portals B2C and B2B, underwriting and endorsement workflows including STP and manual underwriting, claims digitization including FNOL and downstream portals, reinsurance configuration, finance and billing integration, and compliance such as AML checks. The role bridges business and technology, converts complex insurance processes into scalable product capabilities, and supports demos proposals and client engagements across GCC and other markets.
Qualification:
- Experience working on digital portals and core insurance modules is preferred
- Agile certification or a Business Analyst certification is preferred.
Experience: 15 Years
Responsibilities:
- Lead discovery workshops with insurers brokers TPAs and internal stakeholders to capture business needs and pain points
- Define AS IS and TO BE processes for insurance journeys including quote to policy conversion endorsements claims and collections
- Create BRDs FRDs user stories acceptance criteria process flows and data mappings for multiple modules
- Own backlog grooming, prioritization support, and sprint readiness with product and engineering teams
- Define functional rules, validations, calculations, and workflow states for complex insurance scenarios
Key Responsibilities Insurance Product Development, Project Implementation, and Demo Support
- Lead end to end General Insurance product requirement elicitation through workshops and stakeholder discussions, BRD and user story preparation, continuous requirement clarification with development and QA teams, and functional support during system testing and UAT.
- Drive project implementation support for NTS Insurance IP based on the agreed project scope, ensuring requirements are delivered as expected, supporting configuration and rollout activities,
📌 Lead Business Analyst (Bengaluru)
🏢 Intertec Systems
📍 Bengaluru
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