ROLE: AppBank SDLC Production Support Specialist (L2)

RESPONSIBILITIES:
- Systems & Application support and escalations for Software Delivery Lifecycle Operations & Wavefront Products.
- Work actively with technology teams to analyze and resolve issues related to Code Compile, Builds and Artifact, Pipelines, software distribution.
- Assist in config management to support CICD workflows.
- Identify defects, discrepancies, and trends by ways of troubleshooting.
- Infrastructure support of products and systems to enable automation and help improve and achieving efficiency.
- Understand the regional dependencies and drive the regional technical requirements.
- Provide application lifecycle support for critical GS Internet facing applications with continuous focus on improvement and performance measurement.
- Meet regulatory obligations.
- Internal & External Audits, privilege management (re)certification.
- Incident management and reporting of production outages, root cause analysis & follow-ups.
- Build and maintain relationships with various GS technology and business organizations.




- Contribute to the technical understanding and promotion of new and existing standards, solutions, and tools.
- Local change management and incident management representation for critical infrastructure products
- Interface directly to the local client base, executing their requirements within a global framework.

SKILL/EXPERIENCE
- 3 to 5 years of work experience on LINUX system platforms.
- Positive Linux Scripting/Development skills - Perl, Bash, JAVA, Python (any).
- Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.
- Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
- Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.
- Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, j

📌 Production Support Specialist (Bengaluru)
🏢 NTT DATA
📍 Bengaluru