JOB DESCRIPTION BACK OFFICE & MANAGEMENT COORDINATION EXECUTIVE Department: Administration / Operations Location: Head Office Experience: Minimum 3 years of relevant experience Reports To: Management / Administration Head 1. ROLE OVERVIEW Manage day-to-day coordination between Sales, CRM, HO departments and Management, including MIS, DSR reporting, follow-ups, administration, attendance coordination, travel arrangements and petty cash. 2. SALES TEAM COORDINATION & DSR REPORTING • Coordinate daily DSR submissions. • Track DSR compliance and missing reports. • Prepare daily/weekly consolidated DSR and sales activity reports. • Share updates with respective Product/Brand Managers and Management. • Maintain records of reporting and pending actions. 3. CRM CALLING & REPORTING • Coordinate daily CRM calling activities and DSRs. • Prepare daily/weekly calling reports covering calls, follow-ups and outcomes. • Share reports with Management and concerned departments. • Follow up on pending CRM activities. 4. HO & INTER-DEPARTMENTAL FOLLOW-UP • Coordinate with Accounts, Sales, CRM, Admin,
Operations, RMA and other HO departments. • Maintain follow-up trackers for Management assignments. • Follow up until tasks are completed. • Escalate delayed or critical matters. • Ensure deadlines and commitments are not missed. 5. ATTENDANCE & PAYROLL COORDINATION • Monitor attendance and punch-in records. • Follow up on missing punches, leaves and discrepancies. • Assist with accurate payroll inputs and attendance records. 6. ADMINISTRATION & HO SUPPORT • Coordinate housekeeping, stationery and printing requirements. • Manage office supplies and miscellaneous administrative requirements. • Coordinate with vendors/service providers as required. 7. TRAVEL & HOTEL COORDINATION • Arrange flight/train tickets for Sales Team and employees. • Coordinate hotel reservations and accommodation. • Maintain travel booking and expense records. 8. PETTY CASH MANAGEMENT • Manage HO petty cash. • Maintain
📌 BACK OFFICE (Mumbai)
🏢 TAG COMPUTEK
📍 Mumbai
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