Customer Relations Executive (Varanasi)

Customer Relations Executive (Varanasi)

13 Aug
|
MERCY APPLIANCES
|
Varanasi

13 Aug

MERCY APPLIANCES

Varanasi

Handle customer enquiries through phone, WhatsApp, email, and other communication channels.

Maintain regular communication with customers and provide timely updates.

Coordinate with the sales, installation, service, and operations teams to resolve customer requirements.

Follow up on orders, deliveries, installations, and pending service requests.

Address customer complaints professionally and ensure timely resolution.

Collect customer feedback and identify opportunities to improve customer satisfaction.

Maintain accurate customer records and follow-up details.

Conduct post-sale follow-ups to ensure customers are satisfied with products and services.

Encourage satisfied customers to share genuine feedback and Google reviews.

Track customer issues and ensure proper closure.

📌 Customer Relations Executive (Varanasi)
🏢 MERCY APPLIANCES
📍 Varanasi

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