- Handle inbound and outbound calls, emails, WhatsApp messages, chats, and other communication channels.
- Resolve student queries related to admissions, courses, classes, study materials, app access, tests, and academic support.
- Ensure all customer queries are addressed promptly and no calls remain unattended.
- Conduct regular feedback calls and maintain engagement with students.
📌 Customer Support Executive (Noida)
🏢 Skytend Consulting Group
📍 Noida
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