Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

13 Aug
|
Bridgexcel Innovations
|
Gurugram

13 Aug

Bridgexcel Innovations

Gurugram

Company name - Rupeeredee

Job Tile: Customer support

Location - Gurugram

Roles & Responsibilities:

* Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.

•⁠ ⁠Maintain accurate records of customer interactions, payment updates, and commitments.

•⁠ ⁠Ensure all recovery efforts adhere to company policies and legal guidelines.

•⁠ ⁠Address customer queries related to payments and escalate complex cases to the senior team when necessary.

•⁠ ⁠Collaborate with field collection agents and update them on unresponsive accounts.

•⁠ ⁠Identify high-priority accounts and take proactive steps to mitigate repayment risks.

•⁠ ⁠Handle interactions with professionalism and empathy to maintain a positive customer experience.

📌 Customer Support Executive (Gurugram)
🏢 Bridgexcel Innovations
📍 Gurugram

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