In This Role, You Will
- Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
- Support performance of less experienced staff and overall effectiveness of team
- Provide all letter of credit services to customers
- Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
- Assist with distributing, reviewing work, training and guiding less experienced staff
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Process complex, non-standard and time sensitive letter of credits
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 5+ years of Trade Services support experience,
or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications for Europe, Middle East & Africa only:
- Experience in Trade Services support, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Desired Qualifications:
- Demonstrates the inter-personal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence
- 1+ year in a role with exposure to BSA/AML, Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
- Possess the written and verbal communication skills to provide transparent and concise risk escalations
Posting End Date:
16 Aug 2026
- Job posting may come down early due to volume of applicants.