Front Office Assistant

Job Summary

We are looking for a professional and customer-focused Front Office Executive to manage guest interactions and ensure a smooth front-desk operation at our restaurant. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle customer inquiries, reservations, and billing efficiently.

Key Responsibilities
- Preferred Hotel experience only in handling Check-in /out , Tariff handling and WIN HMS is an advantage
- Welcome and greet guests in a courteous and qualified manner
- Manage table reservations and walk-in guests
- Handle customer inquiries, phone calls, and online bookings
- Coordinate with restaurant staff to ensure smooth seating arrangements
- Maintain guest records and reservation logs
- Assist customers with billing and payment processes
- Address guest complaints or concerns politely and escalate when necessary




- Ensure cleanliness and organization of the reception/front office area
- Support promotional activities and customer engagement initiatives
- Maintain a positive and hospitable environment for guests

Required Skills & Qualifications
- Bachelor’s degree or diploma in Hospitality, Hotel Management, or related field preferred.
- 1–3 years of experience in front office, reception, or restaurant guest relations.
- Strong verbal communication and interpersonal skills.
- Pleasant personality with professional grooming.
- Ability to multitask and work in a fast-paced environment.
- Three shifts basis

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:
- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Front Office Assistant with Hotel experience (Guindy)
🏢 KLASE HOTEL
📍 Guindy