Roles and Responsibilities :
- Manage the AR billing process from order to cash, ensuring timely and accurate customer payment processing.
- Coordinate with internal teams such as sales, production, and logistics to resolve order and invoice-related issues.
- Analyze customer behavior and preferences to enhance the billing process.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Develop and implement process improvements to boost efficiency and reduce errors.
- Collaborate with cross-functional teams to achieve business objectives.
- Manage end-to-end Billing Operations using SAP
Handle O2C / Accounts Receivable billing processes
Generate, validate and reconcile invoices
Handle billing disputes, write-offs and resolution
Support margin performance and billing accuracy
Manage client communication with global MNC clients
Handle multiple billing models including T&M;, Milestone and Lumpsum Billing.
Job Requirements :
- Strong knowledge of accounts receivable (AR) billing processes and practices is essential.
- Proficiency in handling multiple tasks under tight deadlines is required.
- Experience in US billing and familiarity with O2C billing systems are preferred.
- Excellent analytical and problem-solving skills are necessary.
- Ability to work effectively in a rapid-paced environment and meet deadlines.
- Strong communication and interpersonal skills are needed to interact with internal stakeholders.