Job Summary

Process Trainer Jobs in Mohali | BPO Banking Collection Hiring Trainer - Collections Process - Mohali, India

Are you searching for trainer jobs in Mohali, learning and development jobs in Punjab, or corporate training jobs in Mohali with a growing organization Fusion CX is hiring a Trainer to support a collections process in Mohali. This prospect is ideal for training professionals who are passionate about developing talent, improving performance, and creating impactful learning experiences that drive business results.

As a Trainer, you will play a critical role in building workforce capability through structured training programs, engaging learning sessions, and performance-focused development initiatives. If you enjoy coaching, facilitation, content creation, and helping teams succeed, this role offers an excellent platform to grow your career in training and development.
Responsibilities
- Conduct end-to-end training programs for new hires and existing employees
- Deliver classroom and blended learning programs that create measurable business impact




- Facilitate engaging learning sessions focused on process knowledge, communication skills, and performance improvement
- Prepare, update, and design training materials, learning modules, and training content
- Assess learner understanding and provide coaching where required
- Monitor training effectiveness and identify opportunities for continuous improvement
- Generate and maintain training reports, attendance records, and learning performance data
- Collaborate with operations and support teams to align training initiatives with business requirements
- Support employee development through knowledge transfer and skill enhancement initiatives
Qualifications
- A graduation in any discipline
- Previous experience in training, learning and development, process training, or employee coaching preferred
- Strong presentation, facilitation, and communication skills
- Ability to deliver classroom and blende

📌 Process Trainer (Sahibzada Ajit Singh Nagar)
🏢 Fusion CX
📍 Sahibzada Ajit Singh Nagar