Field Service Technician - Aftermarket Service (GEHO)
Location: Raipur, Chhattisgarh
Work Arrangement: Onsite
Responsibilities
- Field Service Support: Provide hands-on support for pumps and critical rotating equipment at customer sites, including installation, erection, commissioning, and start-up activities. Daily tasks involve troubleshooting, fault diagnosis, and preventive maintenance to ensure high equipment availability.
- Customer Interaction: Respond promptly to customer service requests and breakdown calls, delivering effective solutions and maintaining strong customer relationships. Success means timely resolution of issues and improved customer satisfaction.
- Technical Reporting: Prepare accurate service reports and maintain detailed field service documentation to support continuous improvement and aftermarket growth.
- Training Support: Assist in delivering customer training on equipment operation and maintenance, enhancing customer knowledge and equipment reliability.
- Travel Requirements:
Extensive travel across the assigned region to support diverse customer sites, ensuring hands-on service and support where needed.
- Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
Requirements
Must-haves:
- 2-3 years of hands-on field service experience in an industrial workplace, specifically with rotating equipment such as pumps, slurry pumps, crushers, or screens.
- Diploma or Bachelor s Degree in Mechanical Engineering.
- Strong mechanical troubleshooting, fault diagnosis, and problem-solving skills with the ability to work independently at customer sites.
- Excellent communication and customer-facing skills, with a strong focus on safety and safe work practices.
Nice-to-haves:
- Experience in mining, mineral processing, cement, metals, power, or heavy industrial industries.
- Familiarity with GEHO or similar slurry pump products and aftermarket ser
📌 Field Service Technician (Bhubaneswar)
🏢 Weir
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