13 Aug
|
Gigatorb software
|
Indore
13 Aug
Gigatorb software
Indore
Customer Relationship Executive (CRE)
Location: Indore, Madhya Pradesh
Job Type: Full-time
Salary: ₹17,000 – ₹25,000 per month
*(Final salary will depend on experience, skills, and interview performance.)*
Experience: Minimum 1 Year
Qualification: Graduation (Any Stream Preferred)
Working Hours
- Monday to Saturday
- 10:30 AM – 6:30 PM
- Weekly Off: Sunday
Job Summary
We are looking for a dynamic and customer-focused Customer Relationship Executive (CRE) to build strong client relationships and deliver an excellent customer experience. The ideal candidate should possess good communication skills, customer-handling abilities, and a professional attitude.
Key Responsibilities
- Build and maintain strong relationships with customers.
- Handle customer inquiries, follow-ups, and service-related concerns.
- Maintain and update customer records in CRM software.
- Communicate with customers through phone calls, WhatsApp, and emails.
- Understand customer requirements and provide appropriate solutions.
- Follow up with prospective and existing customers.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Ensure high levels of customer satisfaction through professional service.
- Maintain accurate records of customer interactions and feedback.
Candidate Requirements
- Minimum 1 year of experience in Customer Relationship Management, Customer Support, Telecalling, Customer Service, or a similar role.
- Basic computer knowledge and proficiency in email communication.
- Good verbal and written communication skills in English.
- Robust interpersonal and customer-handling skills.
- Ability to manage multiple customer interactions efficiently.
Preferred Skills
- Polite, confident, and professional communication.
- Strong follow-up and coordination abilities.
- Customer-centric approach with a positive attitude.
- Good problem-solving and relationship-building skills.
- Ability to work effectively in a team environment.
Why Join Us?
- Compet
📌 Customer Relationship Executive (Indore)
🏢 Gigatorb software
📍 Indore