Role & responsibilities
- Invoice Generation: Create, verify, and issue accurate invoices, credit memos, and payment reminders to customers via mail or electronic channels.
- Data Verification: Review purchase orders, shipment logs, and contracts to ensure billing details (prices, discounts, and taxes) are correct before issuance.
- Discrepancy Resolution: Collaborate with sales and customer service departments to investigate and resolve billing inconsistencies or payment errors.
- Account Maintenance: Update and maintain customer master files, including contact information, payment terms, and historical billing records.
- Payment Tracking: Monitor accounts receivable aging reports and follow up with delinquent customers to agree on payment schedules.
- Reporting:
Generate regular reports on billing activity, cash flow, and outstanding balances for management review.
Preferred candidate profile
- Numerical Accuracy: High degree of proficiency in mathematics and data entry to prevent financial discrepancies.
- Technical Proficiency: Hands-on experience with accounting software (e.g., SAP (S4/HANA), Oracle) and advanced Excel skills (pivot tables, VLOOKUPs).
- Communication: Solid verbal and written skills to handle customer inquiries and internal departmental coordination professionally.