Job Title: Customer Care Executive – Voice (Regional Languages)

Location: Jaipur

Education: Graduate (Any Degree)

Experience: Minimum 6 months of relevant experience

Compensation: ₹28,000 – ₹30,000 CTC per month

Job Overview

We are seeking explicit, customer-focused Voice Support Executives to join our team in Jaipur. In this role, you will handle inbound and outbound customer inquiries, resolve service queries, and deliver a positive service experience in your assigned regional languages along with basic English or Hindi.

Open Vacancies & Language Requirements

Position 1: Tamil OR Malayalam (1 Resource)

Position 2: Kannada OR Telugu (1 Resource)

Position 3: Bengali OR Odia OR Assamese (1 Resource)

Position 4: Gujarati OR Marathi (1 Resource)

Key Responsibilities

Handle customer queries and complaints professionally over phone calls.

Provide accurate, valid, and complete information by using the right methods/tools.





Identify and assess customers' needs to achieve satisfaction and first-call resolution.

Maintain call logs and update customer records in the database.

Follow communication procedures, guidelines, and policies provided by the quality control (QC) team.

Key Requirements & Skills

Education: Any Bachelor's Degree (Mandatory).

Experience: At least 6 months of experience in a voice/customer support role.

Language Proficiency: Fluency in reading and speaking at least one of the language combinations listed above, alongside working proficiency in English or Hindi.

Strong active listening and verbal communication skills.

Ability to handle stressful situations and difficult customer conversations calmly.

Basic computer literacy and data entry skills.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer care executive (Jaipur)
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