WE ARE HIRING – CUSTOMER CARE EXECUTIVEDelhi Cardio Diagnostic Services is looking for energetic and responsible Customer Care Executives to join our healthcare operations team.
? Location: Ghaziabad / Delhi NCR
? Position: Customer Care Executive
? Industry: Healthcare / Cardiac Diagnostics
⏰ Job Type: Full-Time | Work From Office
? Qualification: Graduate / Undergraduate
? Experience: Fresher to 2 Years
- Key ResponsibilitiesHandle inbound & outbound patient calls
- Manage new patient bookings and appointment confirmations
- Coordinate Holter, ELR, ABPM & Sleep Study appointments
- Coordinate with field technicians for installation & removal
- Follow up on pending cases and reports
- Handle patient queries and complaints professionally
- Coordinate with hospitals, doctors and internal teams
- Update bookings and case status in CRM/software
- Handle WhatsApp communication with patients
- Ensure smooth coordination from booking to report delivery
- Candidate RequirementsGood communication skills in Hindi & English
- Good telephone etiquette
- Basic computer & MS Excel knowledge
- Comfortable using WhatsApp and CRM/software
- Good follow-up and coordination skills
- Patient-friendly and problem-solving attitude
- Ability to handle multiple calls and cases
- Healthcare/diagnostic experience will be preferred
Freshers Can ApplyCandidates with robust communication and computer skills are welcome.
Why Join Delhi Cardio?Be part of a growing cardiac diagnostic network providing Holter, ELR, ABPM and Sleep Study services across North India.
Interested candidates can apply by sending their updated CV.
Delhi Cardio Diagnostic Services
North India's Trusted Cardiac Diagnostic Service Network
Apply Now | Immediate Joining Preferred
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