- Make high-volume outbound calls to cold or warm leads.
- Follow up on marketing leads from web forms, ads, or webinars.
- Reach out to parents or students via phone calls, WhatsApp, and emails.
- Qualify prospects by assessing their learning needs or career goals.
Counselling and Pitching
- Explain the features, curriculum, and perks of EdTech programs.
- Act as an academic advisor to match courses with student goals.
- Give virtual product demos or presentations.
- Handle customer doubts, hesitations, and price objections.
Sales Closing and Admin
- Convert phone inquiries and follow-ups into paid course enrollments.
- Explain pricing, installment plans (EMIs), and refund rules.
- Log all call notes, lead updates, and follow-up schedules in the CRM tool.
- Meet daily, weekly, and monthly target quotas for revenue and admissions