Virtual Teams & Solutions is a specialised staffing and outsourcing partner supporting
clients across Australia in industries such as construction, real estate, recruitment,
bookkeeping, and professional services. We provide trained Virtual Assistants who operate from our India-based office while working in alignment with Australian work standards, communication styles, and time
zones. Our focus is on reliability, professionalism, and long-term client support.
About the Role
The Operations & Administration Support is responsible for supporting Australian
clients through efficient operational coordination, administration, client
communication, onboarding, documentation, reporting, and continuous process
improvement.
This role focuses on delivering exceptional client service and supporting
Virtual Assistants through training and operational guidance.
Key Responsibilities
1. Client Operations & Support
• Act as the primary operational contact for assigned client accounts.
• Coordinate day-to-day operational requests and ensure timely follow-up.
• Coordinate client onboarding activities and maintain client records.
• Prepare meeting agendas, minutes and action trackers.
• Maintain client documentation, contracts and operational records.
• Support implementation of recent client processes.
2. Client Relationship Management & Communication
• Schedule and coordinate monthly client feedback meetings.
• Maintain regular communication with Australian clients.
• Communicate upcoming public holidays, office closures and operational updates.
• Notify clients of planned Virtual Assistant leave well in advance and coordinate approvals where required. • Arrange b
📌 Operations & Administration Support (Client Services) - Vadodara Onsite
🏢 Virtual Teams & Solutions
📍 Vadodara
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