Role & responsibilities
- Manage day-to-day communication with assigned clients and handle client queries, concerns and feedback professionally.
- Coordinate client projects, deliverables, approvals and deadlines from start to completion.
- Follow up with internal teams to ensure all client work is completed accurately and on time.
- Maintain project trackers, client records, task lists and follow-up schedules.
- Identify client or project issues early and coordinate solutions with the relevant team members.
- Follow up with clients for pending approvals, content, information and payments where required.
- Have a good general understanding of digital marketing, social media, content creation, Meta Ads and influencer marketing.
- Support content planning, campaign coordination, competitor research and basic marketing activities.
- Assist with preparing client reports, presentations, proposals and quotations.
- Generate and identify potential leads for the company through outreach and research.
- Contact and follow up with prospective clients and coordinate meetings or calls.




- Maintain and regularly update the companys lead database and track prospects through the sales process.
- Support lead conversion and earn additional commission on successfully converted leads.
- Coordinate between clients, designers, content creators, photographers and other team members.
- Ensure smooth day-to-day operations across multiple client accounts and proactively follow up on pending tasks.
- Take ownership of assigned projects and ensure nothing is missed or unnecessarily delayed.

Preferred candidate profile
- 12 years of experience in digital marketing, client servicing, or project coordination preferred
- Valuable understanding of social media and digital marketing
- Strong communication and client-handling skills
- Organised, proactive, and able to manage multiple projects
- Comfortable with lead generation, follow-ups, and sales coordination
- Problem-solving mindset with strong at

📌 Digital Marketing Executive (Chennai)
🏢 Social Connexions
📍 Chennai