We are seeking a professional, empathetic, and multilingual Customer Relationship Executive to manage our patient and customer communications. You will serve as the primary point of contact, ensuring a seamless and courteous experience for everyone interacting with our hospital.

Role & responsibilities
- Call Management: Handle incoming and outgoing customer calls professionally.
- Inquiry Resolution: Address customer inquiries and complaints promptly.
- Information Delivery: Provide accurate details about hospital services and policies.
- Patient Support: Guide patients through registration and appointment scheduling.
- Data Logging: Maintain accurate records of all customer interactions.

Preferred candidate profile
- Language Proficiency: Fluent in Hindi, English, and Telugu.
- Work Environment: Must be available to work on-site at the hospital.
- Communication Skills: Strong verbal communication with an empathetic tone.
- Problem Solving: Ability to handle stressful situations calmly.
- Experience: Prior healthcare or call center experience is preferred.

📌 Customer Support Executive (Hyderabad)
🏢 Krishna Institute of Medical Sciences
📍 Hyderabad