Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
- Handle customer complaints in a qualified manner, escalating issues when necessary to ensure timely resolution.
- Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
- Maintain accurate records of all interactions using ticketing tools.
📌 Customer Support Executive (New Delhi)
🏢 ABM Knowledgeware
📍 New Delhi
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