Position:- Operations Executive

? Paschim Vihar West, Delhi (In office) | ? MantraCare | ? ₹20,000 – ₹30,000/month

Experience :- 1.5-3 years

? Apply: Send your resume to [email protected]

? Or WhatsApp: +91 97180 11146

About the Role

Mantra Care is a global digital health platform delivering corporate wellness, mental health (EAP), and telehealth solutions across 40+ countries. We are looking for an Operations Associate to manage day-to-day service delivery, connect clients with our healthcare provider network, and keep our operations running smoothly.

Key Responsibilities:-
- Service Delivery: Coordinate bookings, manage provider assignments, and fulfill corporate EAP and wellness program requests across global time zones.
- Network Operations:



Assist with credentialing, onboarding, and scheduling for therapists, doctors, and wellness coaches.
- Customer & Provider Support: Resolve real-time user inquiries, rescheduling requests, and platform issues quickly and empathetically.
- Data & Performance: Track operational metrics (completion rates, SLAs, user feedback) and maintain data accuracy in accordance with privacy guidelines (HIPAA/GDPR).
- Process Improvement: Identify workflow bottlenecks and collaborate with product and client success teams to improve efficiency.

📌 Operations Executive (New Delhi)
🏢 MantraCare
📍 New Delhi